Reservation
How can I reserve a vehicle?
Online via our booking tool, by phone at +41 44 202 32 32, via WhatsApp +41 79 221 32 32 Or by e-mail info@rentava.ch.
I would like to change or cancel a reservation. How do I proceed?
What happens if I arrive too late to pick up the vehicle?
Can I extend the lease?
Can I rent a vehicle and let someone else drive it?
What do I need to rent a vehicle?
Which driver's licenses are accepted?
Do I have to pay a deposit?
I'm landing at Zurich Airport – how does the shuttle service work?
Is there a young driver bonus?
Insurance
Is insurance included in the rental price?
Yes, the rent includes the Standard insurance included.
This includes a Deductible of CHF 2200 per claim.
For commercial vehicles (roof and body), the deductible is CHF 5000.– per event.
Is insurance included in the rental price?
What does the all-inclusive package include?
While driving
I can't return the vehicle on time. What do I need to do?
Please inform our team as soon as possible at 044 202 32 32 or info@rentava.ch.
What happens if I drive more kilometers than agreed?
What should I do if I have a breakdown?
What do I do in case of damage?
Can I return the vehicle earlier?
Am I allowed to smoke in the vehicle?
Can I transport my pet in the vehicle?
Can I park my private vehicle at Rentava during the rental period?
End journey
Do I need to clean the vehicle?
No, cleaning is included in the rental price at Rentava.
A Cleaning surcharge will only be charged if the vehicle heavily soiled is brought back.
Do I need to refuel the vehicle?
Can I return the vehicle outside of opening hours?
When will I get my deposit back?
Payment
When and how can I pay the rent?
The IF function in Excel is one of the most important tools for automating decisions within a spreadsheet. The IF function checks a condition and returns different values depending on the result. This simplifies calculations and structures processes without requiring in-depth prior knowledge.
Rent and deposit are due upon collection.
We accept Cash payment, bank transfer, debit cards, Visa, MasterCard, American Express, PostFinance and TWINT.
Accessories
Are child car seats or baby carriers available?
Yes, for your children's safety we offer a wide selection of Baby and child car seats on – including Baby car seats with and without Isofix base station, Reboarder and booster seats.
Lost Items
I left an item in the car. What should I do?
The best way to reach us is by phone at 044 202 32 32 or register via email at info@rentava.ch.
Lost and found items are handled by us kept safe.
Ausland
Am I allowed to travel abroad with the vehicle?
Yes, International travel is possible.
However, it is necessary to have a Approval to be carried in the vehicle.
Please contact our team for more information. For which countries is a permit required?.
